We received the award from Agoda to end the year 2018.
Now we received the Guest Review Award 2018 from Booking.com to start the year 2019!!
Great job by the team!!!
Thanks to all the happy and satisfied customers for your support!!
What is the probability of your name getting mentioned in a book. Add on to that probability that the Author is non-local and that the book has been published. ON top of all that, what is the probability that you discovered that yourself in the vast sea of internet content?
The probability is almost impossible I would say!
Well it just happened to Deluxcious Luxurious Heritage Hotel. The characters in the book happened to stay in Deluxcious Luxurious Heritage Hotel.
Hmmm.. can we charge them the room rate for staying in our hotel in a book? Interesting business proposition. Hey, they even used our fax machine.
Anyway, just an interesting sharing on a lazy and cozy Sunday.. read the short extract for yourself..
It's time to wrap up the year with another award. This time from Agoda...Best Customer Review 2018 Award.
To the left is Hana, the representative from Agoda and to the right is our Executive Hotel Manager Kavitha Pandian.
Well done to the team!
It never crossed our mind that one of the main reason why people would visit our hotel is for pre-wedding photo shoot.
After all, as a hotel service provider, we expect the guests to stay overnight, don't we?
The luxurious design of the hotel rooms, the grand lobby, the artistic interior design and to top it all, a romantic garden within the hotel compound makes it one of the best place for pre-wedding photos.
We are getting more and more such requests coming in as day goes by. From word of mouth and also from wedding planners.
I wonder if this is one of the potential new business that we can venture into, on top of the hotel business.
Wonder why the newly wed-to-be like to take pictures in our hotel? See them for yourselves.
Due to copyright issues, we cannot post the pictures of our guests who took their pre-wedding pictures here, but feel free to Google them online. We found a few of them just by Googling.
One of the challenge with travelling for a family with kids is the number of items to carry with you. For family of four or more, typically the preferred way to travel is with car.
If you are travelling within your own country, driving your own car provides the convenience. The multiple pit stops for your kids to go to toilet, buy food, water, etc. It gives you less stress knowing that you have full control over the journey.
Even if you are travelling overseas, renting a car at the destination tend to be easier compared to taking public transport, as a lot of items can be packed and left in the car, while you alight the car to enjoy the new destinations.
Now here comes the killer part. If your hotel does not provide a free parking space, where do you park your car? In places such as Georgetown Penang, land is expensive. Quite a number of hotels do not provide free parking space together with the room. Guests are expected to find their own parking, either by the road side, risking summon or find a paid parking, where additional money is burnt. It's not cheap to pay for overnight parking, not to mention if you plan to stay for a few days.
At Deluxcious Luxurious Heritage Hotel, we have our own gated compound and provide free parking space within the hotel compound for the convenience of our guests. Just let us know ahead of time if you are travelling with car and need a parking space and we will reserve one for you.
The best part is it is free. We truly provide you with a good night sleep without having to worry about your car.
After our previous post on "Who Says Working In A Hotel Is Boring?", we started to get more enquiries to arrange for celebration of their special day in our hotel. Read our previous post here: https://www.linkedin.com/pulse/who-says-working-hotel-boring-deluxcious-hotel-/
Here are some of the pictures that we recently took when preparing for a surprise birthday celebration for their loved ones. This might very well be a new business segment for our hotel.
More often than not, customers will book hotel rooms to stay when they travel to a place far from home.
However, do you know that there are also guests who book the hotel room just to have a romantic getaway to celebrate their anniversary?
The environment and experience provided by boutique hotels such as Deluxcious Luxurious Heritage Hotel helps them to create an unforgettable memories that live on even after they checked out of the hotel.
Here are some pictures where our hotel team go the extra mile to help the couple to create a memorable experience.
The extra effort is worth it by just being able to witness the sweet look of our guests face.. yes, it is definitely worth it.. See it for yourself.
Living in Penang has been a routine for those who grow up there. The people, the culture, the food, everything is just a normal part of our life.
Then UNESCO decided to recognize Penang Georgetown as one of the World Heritage Site. You suddenly realized that everything that you are familiar with is unique in its own sense and tourists would pay handsome amount of money to come see and experience your culture.
Hotels began to sprout one by one, each with its own uniqueness that reflects the history of Penang that justifies it being recognized as one of the World Heritage Site.
Deluxcious Luxurious Heritage Hotel is one that is carefully and luxuriously renovated to restore the colonial building architecture based on Van Gogh’s theme. It provides the opportunities for the visitors to experience for themselves the life of the colonial rich.
Since then, Penang has been recognized as one of the best places to retire. I wonder what else is coming….